Terms and conditions for shopping on Jensenbikes.dk

The purpose of this site is to inform about your rights and obligations when you shop at Jensen Bikes.dk

1.  Whenyou place an order

Once you have submitted a product order through our website, our system will automatically send you an
e-mail stating which products you have ordered.

All orders are made in English.

You should be aware that the automated response (via email) is not a legally binding confirmation of order,
whereby an agreement is reached.

There is simply an electronic acknowledgment of receipt of your order. Jensen Bikes has the option to
cancel the order due to typographical errors, technical problems, delivery failures and similar situations.

Binding invoice will be sent to you shortly after you have received the product (s) you ordered.


When registered, you always have the opportunity for insight and you may object to a registration under the
rules of the Privacy Act.

Personal data will not be disclosed to third party

See also point regarding our privacy policy in our terms and conditions.

2. Cancellation of orders

Orders that have not yet been processed by Jensen Bikes by sending the ordered goods can be canceled by
contacting our web support:


If the goods are shipped by Jensenbikes.dk, you will to some extent be able to return the goods, if you
regret your purchase. See further under paragraph 6

3. Prices

All prices are in Danish kroner and including 25% VAT. The prices quoted apply only to
orders for delivery in Denmark (connected via bridges islands), not including
Greenland and Faroe Islands.

Prices are subject to tax changes, price and proofreading errors, etc..

4. Payment

Payment for goods ordered can be made online using Visa or VISA / Dankort. This information is transmitted
encrypted between the client and Jensenbikes.dk. Personal information (name, address, etc.) is encrypted.

5. Shipping and delivery

Jensenbikes.dk strives to ship the goods you have ordered within 2-5 days after we receive your order. Ordered products will be sent together.
Is Jensenbikes.dk unable to ship the goods to you within the specified time, we will inform you by mail.

You only pay shipping once no matter how many products you buy per order. Shipping costs may in special
cases change, depending on the number of items, their weight,  delivered, etc. You can always see the total
shipping charges when ordering products on Jensenbikes.dk.

Jensenbikes.dk is responsible for the goods until you have received them. A signature is required  upon
receipt, however it may be agreed that the product can be delivered with out,  at buyer's risk.

Jensen Bikes delivers in Denmark, and by arrangement in the rest of Europe.

6. Returnnig conditions

Jensenbikes.dk provide according the Consumer Contracts Act § 17 a 14-day cancellation right. Incoming goods must be returned in same condition and quantity and be in an unbroken packing.

Regret amd returning rights runs from the date when you received the product.

You can return items by:

· Reject receipt of goods

· Send it to INTERLOG A / S,
Hørskætten 10-12, 2630 Taastrup - Attn: Jensen Production ApS But only according to prior agreement with us.

By cancellation, you must bear the cost of returning goods.

What you have paid for the goods shall be refunded to you when Jensenbikes.dk have received your goods returned.

By use of regret- and returning rights, there will be a reversal of electronic money or bank transfer.

For an electronic back transfer it can take up to 5 days before the reception.

8. Warranty

In accordance with purchasing rules of the law, Jensenbikes.dk  provide you with a 24 month warranty on all products.

If you discover an error or defect in a purchased item, you must promptly, within a reasonable time contact
Jensenbikes.dk and explain the nature of the fault or defect. Complaints can be made by contacting our claim department by mail: claims@Jensenbikes.dk

If the goods has a defect, Jensenbikes.dk will seek to remedy this, or alternatively make replacement.

9. Reservations and disclaimers

Jensenbikes.dk accept no liability for any tax changes, price and proofreading errors, technical errors,
sold out and force majeure, including industrial and defects or delays in deliveries from suppliers.